How To Reset Your Fitbit To Factory Settings

Usually, our Fitbit devices work without whatsoever problems, merely occasionally they kickoff acting in unusual ways, from not regularly syncing to not responding.

Oft reported issues with Fitbits include things similar:

Non turning on subsequently fully charging.
Fitbit app stuck in looking for the device.
Bluetooth connection non working betwixt Fitbit and phone.
Dull or sluggish performance.
Won't answer to push presses, taps, or swipes on-screen.
Not tracking activity, like steps and other fitness data.
Won't sync or can't completely sync.

If your Fitbit shows these types of signs and symptoms, one of the best (and simple) fixes effectually for your Fitbit device is a restart and/or a reset!

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Restart or reset your Fitbit? What's the difference?

Although some employ these terms interchangeably, at that place is a meaning difference:

Restarting your Fitbit turns it off and on without deleting whatever activity data.
Resetting your Fitbit wipes all the information from your device and turns it off and back on. This procedure is also chosen a factory reset.

While it's usually piece of cake to restart your Fitbit, resetting involves more than steps.

How to restart your Fitbit by model

Restarting a Fitbit device often means paying detail attending to the charging pins and sensors.

Gold charging contacts on back of Fitbit

Never insert anything into these holes outside of the directions. Inserting items like paper clips, tools, and such will likely harm your Fitbit permanently.

Restart a Fitbit Sense, Versa Serial, Ionic, or Blaze

For Fitbit Sense, Versa three, Versa Lite, or Versa two, agree the dorsum push for at to the lowest degree 10 seconds until you lot see the Fitbit logo on the screen and then release the button.
For older models similar the original Versa, Bonfire, or Ionic, press and concur the back and right bottom buttons until you see the Fitbit logo on the screen. Then release the buttons.
Alternatively, go to Settings > Shutdown or Settings > About > Shutdown.

Restart a Fitbit Luxe

Restart a Fitbit Inspire or Ace 2/3

Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
Adhere the Inspire or Ace 2/3 to the charging cable. Verify the pins on the charging cable connect securely to your Fitbit.
Press and concur the push for v seconds.
Keep pressing until you encounter a smiley icon and the Inspire or Ace vibrates.
Disconnect the Fitbit from ability and examination performance.

You tin can at present reboot your Fitbit Inspire via the Settings app on your device itself.

Become toSettingsand scroll down toReboot device.
Then, follow the on-screen instruction to press the screen for 3 seconds.

Restart a Fitbit Charge 3, 4, or 5

On your Fitbit Charge, open up theSettings app.
Scroll and tapNigh. On Fitbit'southward Charge five, tap Restart.
ChooseReboot Deviceor Restart.
When restarted, test your device.

Restart a Fitbit Accuse (all models)

Plug the charging cablevision into the USB port on your computer or any UL-certified USB wall charger.
Connect the charging cablevision to the tracker. Verify that the pins are locked when your Charge vibrates and a bombardment icon appears on-screen.
Press and hold the side button to restart.
1. Accuse two—printing and hold the button for 4 seconds until you see the Fitbit logo and the device vibrates. Release the button.
2. Charge three & Charge 4—press and agree the push on your tracker for 8 seconds until you meet a smiley icon, and the device vibrates. And so release the button.
3. Charge five–press the button located on the end of the charger 3 times, pausing for i second between presses. Await until the Fitbit logo appears on your Accuse 5'due south screen (usually nearly 10 seconds.)
Disconnect the Charge from ability and test performance.

Restart a Fitbit Ace or Fitbit Alta

Plug your charging cable into a USB port on your computer or whatever UL-certified USB wall charger.
Prune the charging cablevision to the port on the dorsum of the tracker. Make sure the charging cable is locked securely to the port past verifying the battery icon displays on-screen.
Press the button on your charging cable 3 times, pausing between each press.
Wait until you see the Fitbit logo and the tracker vibrates.
Disconnect the Ace or Alta from its charging cable and test performance.

How to reset your Fitbit by model

We don't recommend resetting your Fitbit unless the restart didn't piece of work, OR you intend to give away or sell your Fitbit to someone else.

That's because resetting your Fitbit likewise resets all your data–it'due south like starting with a fresh & new Fitbit.

In cases where your Fitbit continues to perform poorly, refuses to sync information, or continues not to be recognized by your phone, computer, etc., fifty-fifty after a restart, we do recommend you lot reset your Fitbit.

But with the cognition that your information is removed and following a mill reset, you must gear up up your Fitbit over again.

When y'all perform a factory reset, the reset deletes all device data, including any data that has not synced to your Fitbit app and account.

This includes things similar your personalized settings, alarms, goals, and notifications.

Resetting your Fitbit DOES NOT remove your Fitbit account!

Reset a Fitbit Sense, Versa Series, Ionic, or Charge three & four

Go to the Settings app (gear icon.)
Choose About.
Select Factory Reset or Clear User Data.
Confirm with Yep.

Factory reset using the buttons only

If you cannot access the on-screen menus, try resetting using just your Fitbit button(s).

We recommend only following these steps when yous cannot access the Settings app on your Fitbit's screen.

For Fitbit Sense, Versa Lite, 2 and 3 (i button models)

Press and concur the side push until the screen turns off.
Later the screen turns off, you should feel a short vibration.
As soon as you feel the vibration, release the side button and immediately press and hold that button once again.
Keep pressing until the Fitbit logo appears and disappears, so once once again immediately release the button and press and agree it until you feel another vibration.
After you experience that vibration, release the side button, this concluding vibration indicates you started the factory reset for your Fitbit.

If you run older software on your ane-button Versa Series, endeavour these steps

Hold the back button for about 8 seconds.
Wait for the Fitbit logo to announced, then disappear. Release the button briefly for less than 2 seconds.
Hold the button again until you feel a second and longer vibration, then release information technology. This longer vibration indicates the factory reset started.

For Fitbit Versa (original) and Ionic (multiple button models)

Hold all buttons downwardly for around 10 seconds until the Fitbit logo appears, then disappears.
Release the bottom right button only while still pressing and holding the remaining two buttons–wait until you feel a potent vibration, then release all the buttons.

If you followed the process correctly, your Fitbit should bear witness the setup screen. At this bespeak, open the Fitbit app to prepare up your Fitbit again.

If y'all don't release the button(s) at the right time or didn't follow the exact order of the steps, the Fitbit simply restarts. Endeavor repeating the reset steps.

Reset a Fitbit Luxe and Charge 5

Open the Settings app.
Cull Device Info and tap Clear User Data.
Swipe upwardly on the screen, and then when asked,press and concur the screen for three seconds.
After 3 seconds, release and look for the Fitbit Logo to appear on your screen.
When your Charge 5 or Luxevibrates, your device reset and erased all its current information.
1. If the device doesn't vibrate, repeat these steps.

Reset a Fitbit Inspire or Ace 2/three

For Ace two and Ace 3 only, connect your device to the charging cable.
Go to theSettings app.
ChooseArticulate User Data.
When asked, press the screen for 3 seconds and so release it immediately.

Reset a Charge or Charge ii

Connect your Fitbit Charge to its charger and a USB power source.
Press and concur the side push for 2 seconds, then remove the charging cable from the USB power source while keeping the Charge's side push pressed for some other 9 seconds.
Release the side push button, pause for a second, then press and hold it once again.
Expect for the screen to flash ALT, release the push, pause for another second, and press and hold the side push button again after the Accuse vibrates.
Please wait for the screen to say Mistake, then release the button, pause for another second, and printing and hold it again.
Await for the screen to testify Erase, so release the push button.
Reattach the cable to its USB ability source–look for your Accuse to read 0:00 equally the electric current fourth dimension. If not, follow the steps once more.

Reset a Fitbit Blaze or Alta

Utilise the Fitbit app or a browser and visit your Fitbit account user dashboard.
In the app, tap yourbusiness relationship icon or the carte buttonin the top corner. In your user dashboard, tap the Settings icon (gear) and cull Settings.
Choose your Fitbit Blaze or Alta from the listing of Devices.
Tap Remove This Blaze or Alta.
1. If y'all don't run into this choice, swipe up.
Once removed from your account, choose to unpair or forget this device in your phone's Bluetooth settings.
For the Blaze, printing and hold both the left side'south back button and the bottom right push button until you see the Fitbit logo on-screen.
For the Alta, follow the restart instructions listed in a higher place.